If you are experiencing sporadic problems while running the RStudio IDE, it is possible your request log will show which areas of the IDE are behaving strangely. The request log tells diagnostic info of what actions (requests) were recently made such as console_input or save_document_diff to save changes. Alternatively, if you are running RStudio through a browser, there may be a networking related issue (e.g., slow or flaky connection) which causes some actions to take longer. Seeing a log of the network requests from your session is one of the best ways for us to determine what the problem is.
To export the network request log from the RStudio IDE, please do the following:
- Perform the action that produces the error you're seeing
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Go to the Help menu, select Diagnostics, and then select Request Log.
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This brings an interface over the top of RStudio, showing all requests made during your session.
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To export this, press E and a new dialog box will appear. Copy all of this text to a new text file, save it, and send it directly to us. This, along with a detailed description of what problems you are experiencing, will help us get to the bottom of the issue.
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To exit this interface, press Esc.
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