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Frequently Asked Questions
Security
posit.cloud
- Controlling environment variables in projects derived from templates
- Posit Cloud Plan Changes August 2023 - FAQs
- How do I delete my account (posit.cloud and/or shinyapps.io)?
- Posit Cloud Memory Usage Errors/Application Failing to Load
- Installing Python packages in Posit Cloud
- How do I cancel my subscription or account on Posit Cloud?
Posit/RStudio Package Manager
Posit/RStudio Connect
- ★ CVE-2022-38131 configuration issue in Posit Connect
- ★ Troubleshooting Shiny applications in Posit/RStudio Connect
- ★ Persistent Storage on Posit (formerly RStudio) Connect
- Resolving the "Could not detect R" Error
- Scheduled reports are not running on time.
- FAQ for Posit Connect Azure
General
- ★ Establishing SSL Trust Between Servers
- ★ What happens when I submit a Posit Support ticket for the first time?
- ★ Does the Log4j vulnerability affect any RStudio Professional Software application?
- ★ Support Agreement Table
- ★ How do I submit a Support ticket?
- ★ How can I improve the performance of R?
RStudio IDE
- The Workbench jobs feature is not configured correctly
- R performance is faster on Posit Desktop than on Posit Workbench
- Logrotate with Posit Team
- Configuring JupyterLab Notebooks in Workbench
- GIT tab not visible on Posit Workbench/Server Pro - GUI
- Posit Connect Publishing - Cannot create dir '/opt/rstudio-connect/mnt/', reason 'Permission denied'
Shiny Server
- Shiny Server Pro and Microsoft R
- How do I renew my Shiny Server Pro license on the server?
- Why does my app work locally, but not on my Shiny Server?
- Shiny Server Pro says my license is expired but it shouldn't be; how do I fix this?
- How do I activate my Shiny Server Pro license on a server with no internet connection?
- How do I migrate my Shiny Server Pro license from one machine to another?
shinyapps.io
- ★ Connecting to databases using RODBC on shinyapps.io
- ★ How many users can access my application on shinyapps.io at once?
- ★ Is there a discussion forum for shinyapps.io?
- Receiving an error when canceling or downgrading my shinyapps.io account
- Can my ShinyApps.io custom domain use SSL?
- How do I move a shinyapps.io application to another account?
How To Articles
Getting Started Guides
Posit Workbench / RStudio Server
- ★ Resolving Connection Issues in Workbench Due to HTTP Proxy Changes
- Unable to initialize the JIT
- Automatically remove zombie processes from Workbench
- Connecting Workbench & Connect to AWS S3
- Setting the temp directory in Workbench
- SSL verification errors installing VS Code Extensions
Posit Connect
- ★ Migrating your applications from Shiny Server Pro to Posit (RStudio) Connect
- ★ Initial configuration for Posit Connect
- 500 Internal Server Error when submitting FORM/POST using CORS
- An error has occurred Unable to connect to worker after 60.00 seconds; startup took too long
- Locate Connect Application Logs on Server CLI
- Posit Connect Reclaim Disk Space
Posit Package Manager
Posit Professional Drivers
- Workbench: DB connections requiring MFA browser redirects will not work
- Installing the Snowflake ODBC driver for use with Posit professional products
- Troubleshooting Posit Professional Drivers
- Encoding for ODBC connections
- NTLM Support for SQL Server professional driver
- Installing RStudio Pro Drivers [offline or tarball]
Using the RStudio IDE
- VS Code Extensions not installing
- RStudio Electron Preview Release Notes
- Understanding Memory Usage in the RStudio IDE
- Using RStudio Server in Windows WSL2
- Rstudio Screen Reader Support
- RStudio Accessibility Features
Advanced Topics
- ★ Posit professional product requirements
- Run Shiny Applications natively via the Linux command line
- Firewall considerations with Posit Team
- MFA on Posit Workbench and Connect
- SAML protocol response cannot be sent via bindings other than HTTP POST
- SELinux - a quick primer and troubleshooter
Shiny Server
- ★ Supported browsers for Shiny Server
- ★ Scaling and Performance - Tuning Applications in Shiny Server Pro
- ★ Shiny Server Pro: Active Directory Authentication Examples
- ★ Shiny Server Pro: Authentication Examples
- ★ Shiny Server Pro: LDAP Authentication Examples
- ★ Configuring Shiny Server Pro with LDAP or Active Directory
shinyapps.io
- How do I change my payment date on shinyapps.io?
- How do I customize my shinyapps.io invoice?
- How do I set my shinyapps.io or posit.cloud account as Tax-Exempt?
- Metrics in shinyapps.io
- Deploying to shinyapps.io when behind a proxy
- Document conversions with shinyapps.io
R Markdown
Sweave and Knitr
Package Development
R Presentations
More
Knowledge Base
Agents Only
Troubleshooting
- ★ Troubleshooting Guide: Managing Posit (formerly RStudio) Workbench Server
- [BUG] Desktop Pro browsing for a license file not working
- [BUG] Connect migration fails with NULL constraint
- [BUG] Workbench "Disconnected from Jupyter" warning message
- Quarto segfaults when using Workbench
- User Collaboration not Working as Intended Between Posit Workbench and Posit Connect