Manual User Creation Not Available with SAML Authentication in Posit Connect

Issue

When using SAML authentication in Posit Connect, the “+ Add Users” button is no longer available in the People tab of the administrative interface. This option may have been visible when using other authentication methods such as LDAP.

Description

This behavior is expected when using SAML authentication in Posit Connect. With SAML enabled, user provisioning follows a specific model that does not support manual user creation through the UI.

Under SAML authentication:

• Users are automatically created in Connect upon their first successful login
• Users can also be created programmatically via the Posit Connect Server API
• Manual user creation through the UI is not supported
• User search in Connect will only return users who have previously logged in or were created via the API

Solution

To add users to Posit Connect when using SAML authentication, you have two supported options:

1. Have users log in to Connect via your SAML provider — their accounts will be automatically created on first login
2. Create users programmatically using the Posit Connect Server API

For more details on configuring SAML authentication in Posit Connect, refer to our SAML documentation.

If you’re still experiencing issues or have questions about your configuration, please reach out to Support by opening a ticket.