If you experience a crash while running the open-source RStudio IDE and would like help from other RStudio users, send the following details and crash report (when available) to community.rstudio.com.
If you are an RStudio Workbench (previously RStudio Server Pro) customer, send us the following details and crash report, when available. Keep in mind, the best way for us to identify and prevent future crashes, is to reproduce the problem locally. Providing us with the following details (when applicable) will greatly help in this process:
Information about your system
- Version of RStudio Workbench / RStudio Server Pro
- Output from
sessionInfo()in standard R console
Information about the crash
- Description of crash
- Steps to reproduce
- Related R code or packages
- Error messages
- Screenshots
- Log files (See here)
- Crash Report (See below)
Crash Reports
Crash reports help to pinpoint the source of the crash. See the following for details:
Max OS X: CrashReporter utility
Linux: Create a Backtrace with GDB
Windows: LocalDumps registry key
Return to Troubleshooting Guide: Using RStudio
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