The administrative dashboard is a useful tool to be able to get an overview of your Workbench servers overall usage. The steps to implement the admin dashboard can be found here:

https://docs.posit.co/ide/server-pro/server_management/administrative_dashboard.html

Problem

There may be some occurrences where the admin dashboard does not display information correctly. This can include certain fields not displaying data correctly, or even certain fields not displaying any data at all! Whilst these occurrences are rare, there is the potential for this to occur. 

Solution

Firstly, it would be worth verifying to see if the rstudio-server user is able to read and write to the /var/lib/rstudio-server/monitor/events/events_v2 directory. You can do so by running:

namei -l /var/lib/rstudio-server/monitor/events/events_v2

The output should look like this:

If the permissions appear to be correct, it's possible that a corrupt file entry is causing the data not to be correctly parsed. A solution for this is to back up the /var/lib/rstudio-server/monitor directory, and then delete the /var/lib/rstudio-server/monitor directory.  

From there, restart the Workbench service:

sudo rstudio-server restart

After some user activity, the fields should begin to populate.

Support Ticket

If you still have issues after completing the above, you can always lodge a support ticket, where our group of friendly, and incredibly knowledgeable staff can assist with any issues that you may be having. You can submit a ticket here:

https://support.posit.co/hc/en-us/requests/new