This content has moved to our admin guides and will be removed from Support articles in the near future. Please see our shinyapps.io user guide for up-to-date information. New location:
https://docs.posit.co/shinyapps.io/guide/applications/#firewalls
If your database is behind a firewall, here are the IP addresses you will want to whitelist.
54.204.34.9
54.204.36.75
54.204.37.78
34.203.76.245
3.217.214.132
34.197.152.155
Giving access to a database on Amazon:
If your database is on Amazon, you'll need to whitelist the IP addresses. To do that:
- Log into your Amazon AWS console
- If your database is in EC2-VPC, click on the VPC Dashboard under the Database section. If your database is in EC2-Classic, click the EC2 Dashboard under the Compute section.
- Navigate to the Security Groups tab
- Select the security group you want to allow access to
- At the bottom, choose Inbound Rules and click Edit
- Click Add another rule
- Choose the type of connection you want to allow, the port range, and enter the IP addresses above. Note that you will have to add them as CIDR blocks - for instance - 54.204.34.9/32
- Note that you will have to add a rule for each IP address, so follow steps 6-7 for each IP address given above.
- Once you've finished adding each IP address, click Save.
Comments
2 comments
Have there been recent updates to ip addresses that need to be white listed? I notice today that I'm experience a problem I experienced a few months ago, which I solved then by including a new ip address in the white list.
Hi Stephen, you can find the IP addresses that you will need to whitelist on the following link: https://docs.rstudio.com/shinyapps.io/applications.html#firewalls
These IP addresses shouldn't change as they are static. Are you still experiencing issues? If so, it would be worth raising a ticket with our support team here: https://support.posit.co/hc/en-us/requests/new
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