FAQ for RStudio Workbench on AWS Marketplace

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RStudio Workbench on AWS marketplace is an on-demand, commercially-licensed, integrated development environment (IDE). It offers all of the capabilities found in the popular RStudio open-source IDE, plus turnkey convenience, enhanced security, additional development environments, the ability to manage multiple R versions and sessions, and more. See https://www.rstudio.com/products/rstudio/ for additional features.

Step-by-step instructions for getting started with RStudio Workbench on AWS marketplace and pricing details are found at this Marketplace link. For information on configuring RStudio Workbench, please see the administration guide. Additional questions are addressed below.

 

Why would I buy RStudio Workbench on AWS marketplace, rather than RStudio Workbench to install on my own AWS servers or my internal IT servers?

RStudio Workbench on AWS marketplace is designed to give administrators a head start by providing an up-to-date and pre-configured installation of RStudio Workbench that's ready to go.

 

Does RStudio Workbench on AWS marketplace have all the same features as the on-premises RStudio Workbench product?

Yes. This solution is identical. The biggest difference is that it is a pre-configured server with R, Python, RStudio, and several packages nicely configured for a turnkey experience.

 

What operating system is RStudio Workbench on AWS marketplace based on?

The RStudio Connect on AWS marketplace image is based on Ubuntu 18.04 (Bionic).

 

Why would I buy RStudio Workbench on AWS marketplace, rather than the open-source version of RStudio Server?

RStudio Workbench has several features that differentiate it from the open-source edition, which you can read about here. The main advantages of using RStudio Workbench on AWS marketplace are support for multiple sessions, support for multiple versions of R, support for multiple IDEs, the ability to fine-tune the performance of the user experience, the ability to monitor the performance of sessions/users, and a commercial license to remove the restrictions of the AGPL license.

 

How will I be charged for RStudio Workbench on AWS marketplace?
 
RStudio Workbench on AWS marketplace uses contract pricing. Public offers can be purchased directly through the marketplace while private offers can be arranged through RStudio sales.

 

What version of R is part of the default installation for RStudio Workbench on AWS marketplace?

RStudio Workbench on AWS marketplace comes with R versions 4.1.2, 4.0.5, 3.6.3, 3.5.3, and 3.4.4 preinstalled.

 

What version of Python is part of the default installation for RStudio Workbench on AWS marketplace?

RStudio Workbench on AWS marketplace comes with Python version 3.8.9 preinstalled.

 

What packages are pre-installed with RStudio Workbench on AWS marketplace?

The server comes preconfigured with several of the most common R packages and system libraries to minimize the time to get started.

The list of pre-installed system packages can be viewed by running the following command on the host:

apt list --installed

The list of pre-installed R libraries can be found by viewing the Packages pane in the RStudio Workbench interface.

 

How do I upload other packages or a different version of R for RStudio Workbench on AWS marketplace?

You can install any version of R or any package on your AWS instance of RStudio Workbench. RStudio Workbench on AWS marketplace is simply an Ubuntu Bionic EC2 instance with some extra packages. Customizations are done via SSH just as with any other EC2 instance. You will need to pick a key to install during the run instance steps that will allow you to make changes to your environment.

 

Can I purchase and install RStudio Workbench on servers managed by my organization’s IT team?

Yes! You can purchase RStudio Workbench at www.rstudio.com, or by contacting sales@rstudio.com.

 

Can I perform an in-place upgrade of RStudio Workbench?

Yes! In-place upgrades for RStudio Workbench on AWS marketplace are supported. Instructions for upgrading can be found here.

 

Does RStudio Workbench on AWS marketplace come with technical support from RStudio?

Yes, but only for RStudio Workbench issues specifically. We do not support Linux, AWS, or R itself. If you are having trouble, you can consult the following resources:

If you believe you have found a bug in RStudio Workbench itself, or you wish to give feedback on the product, please contact us at aws-feedback@rstudio.com and we will provide assistance over email. Note that RStudio support hours are Monday through Friday, 9am to 5pm US Eastern, so if you are having severe issues, we recommend pausing your AWS instance to avoid incurring costs while you wait for our response. Detailed information about our support program can be found here.

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