This article gives you a side-by-side comparison of our shinyapps.io plans and answers some of the most common questions customers have when purchasing, including the initial questions "What tier shinyapps.io subscription is right for me? " or "Is shinyapps.io right for me?"
|Max Application Instances||1||1||3||5||10|
|Max Workers per Instance||1||1||10||10||10|
|Account Member Max||n/a||n/a||n/a||n/a||25|
|Deployment Bundle size||1GB||1GB||5GB||5GB||5GB|
|Premium Email Support||n/a||X||X||X||X|
The information between the different tiers is available on our website: https://www.shinyapps.io/#_pricing. Please note there are currently no discounts available for academic, SMB, or non-profit pricing for shinyapps.io. That said, academic institutions can receive discounted or free subscriptions to our other professional products; see here:https://posit.co/pricing/academic/.
Since shinyapps.io is designed to be a self-service, auto-renewing platform. It can be purchased in yearly or monthly subscriptions currently and will be charged to the credit card retained on file through the duration of the subscription. (Can I pay for a shinyapps.io subscription via another method besides a credit card? & Can I purchase multiple months/years of shinyapps.io?)
The user guide outlines the plan types here: https://docs.posit.co/shinyapps.io/billing-and-account-management.html#plan-types.
If you have questions about how the active hours are calculated, you could refer to this article: What is an “Active Hour” for shinyapps.io?
Information on the Authentication offered by the Standard and Professional plans is available in the user guide here: https://docs.rstudio.com/shinyapps.io/authentication-and-user-management.html.
Only the professional plan allows for account sharing between up to 25 members. More information is available here on adding members to the account; note there is a difference between a member of the account and a user of the application: https://docs.rstudio.com/shinyapps.io/billing-and-account-management.html#adding-members-to-an-account.
The professional plan is also the only plan that allows for custom domains, which you can read more about here: https://docs.rstudio.com/shinyapps.io/applications.html#custom-domains and Can my ShinyApps.io custom domain use SSL?
For information on what configuration options are available, including timeouts, instance memory and quantity, etc.; please see the user guide, here: https://docs.posit.co/shinyapps.io/applications.html#applications
See these articles for additional details on worker, connection & instance behavior: http://shiny.rstudio.com/articles/scaling-and-tuning.html
And scoping objects in your app code: https://shiny.rstudio.com/articles/scoping.html
This section of the users' guide provides more information on security and compliance in the service: http://docs.rstudio.com/shinyapps.io/security-and-compliance.html. We do not currently run third-party security audits on shinyapps.io. If you would like to run your own tests against the service, please notify us at email@example.com, and we would be happy to discuss your plans.
You can find information about shinyapps.io security here: http://docs.rstudio.com/shinyapps.io/security-and-compliance.html, and additional FAQs here: How secure is shinyapps.io? and here: How secure is my app on shinyapps.io when deployed?.
shinyapps.io runs within AWS so the infrastructure is certified, but the service itself is not audited against any "security compliance regimes". We are not HIPAA-compliant, and we do not encrypt data at rest.
To customize your invoice when purchasing, please review this article: How do I customize my shinyapps.io invoice?
If you are tax-exempt, please note the step outlined here: How do I set my shinyapps.io account as Tax-Exempt?
It may also be worth reviewing this support article, as in review of the two products, you may find your needs are better met by Posit Connect (f/k/a RStudio Connect): What is the difference between RStudio Connect and shinyapps.io?
If you have any further questions before purchasing, please feel free to reach out to us at firstname.lastname@example.org.