Purchasing Guide


This article gives you a side-by-side comparison of our plans and answers some of the most common questions customers have when purchasing, including the initial questions "What tier subscription is right for me? " or "Is right for me?"


  Free Starter Basic Standard Professional
Applications 5 25 Unlimited Unlimited Unlimited
Active Hours (per month) 25 100 500 2,000 10,000
Max Application Instances (per application) 1 1 3 5 10
Max Workers per Instance 1 1 10 10 10
Account Member Max n/a n/a n/a n/a 25
Max memory (per application) 1GB 1GB 8GB 8GB 8GB
Deployment Bundle size 1GB 1GB 5GB 5GB 5GB
Authentication n/a n/a n/a X X
Custom Domains n/a n/a n/a n/a X
Premium Email Support n/a X X X X


The information between the different tiers is available on our website: Please note there are currently no discounts available for academic, SMB, or non-profit pricing for That said, academic institutions can receive discounted or free subscriptions to our other professional products; see here:


Since is designed to be a self-service, auto-renewing platform. It can be purchased in yearly or monthly subscriptions currently and will be charged to the credit card retained on file through the duration of the subscription. (Can I pay for a subscription via another method besides a credit card? & Can I purchase multiple months/years of


The user guide outlines the plan types here:


If you have questions about how the active hours are calculated, you could refer to this article: What is an “Active Hour” for


Information on the Authentication offered by the Standard and Professional plans is available in the user guide here:


Only the professional plan allows for account sharing between up to 25 members. More information is available here on adding members to the account; note there is a difference between a member of the account and a user of the application:


The professional plan is also the only plan that allows for custom domains, which you can read more about here: and Can my custom domain use SSL?


For information on what configuration options are available, including timeouts, instance memory and quantity, etc.; please see the user guide, here: 


See these articles for additional details on worker, connection & instance behavior:

And scoping objects in your app code: 


This section of the users' guide provides more information on security and compliance in the service: We do not currently run third-party security audits on If you would like to run your own tests against the service, please notify us at, and we would be happy to discuss your plans.


You can find information about security here:, and additional FAQs here: How secure is and here: How secure is my app on when deployed?.


Additionally, our FAQ on GDPR-related questions is here: and our privacy policy is here: runs within AWS so the infrastructure is certified, but the service itself is not audited against any "security compliance regimes". We are not HIPAA-compliant, and we do not encrypt data at rest.


To customize your invoice when purchasing, please review this article: How do I customize my invoice?


If you are tax-exempt, please note the step outlined here: How do I set my account as Tax-Exempt?


It may also be worth reviewing this support article, as in review of the two products, you may find your needs are better met by Posit Connect (f/k/a RStudio Connect): What is the difference between RStudio Connect and


If you have any further questions before purchasing, please feel free to reach out to us at